| Below are some of the most frequently asked questions we receive at Other World Computing. If you cannot find the answer to your question, please feel free to contact our Internet Operations group for assistance at 815-338-8685. |
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| No, just follow the setup instructions online for either Mac or PC. |
First you must call us (815) 338-8685 so that we can set up your webspace. At that time we will assign a user name and password. Accessing your files is easy with an FTP program.
Click here for more information about File Transfer Protocol. |
| Click here to select step by step configurations for Outlook and
Netscape. If you have a mail program that is not listed, you may email us at onlinehelp@owc.net or call at(815) 338-8685 and our Internet Operations Group will be happy to assist you. |
Yes, here are a few links to sites which pertain to search engine registration
• www.searchenginewatch.com
• www.traffick.com
• www.searchengineshowdown.com |
The links below are sites which offer submittal services. Submit your site once and automatically register with hundreds of search engines and directories.
• www.web-ignite.com
• www.submit-it.com |
| You can build your web pages using a simple text editor and html or you can use an html authoring tool such as Adobe Go Live, Macromedia Dreamweaver or Microsoft Front Page.
Below are links to several sites that offer helpful tutorials on html and web design.
• www.webmonkey.com
• www.webreference.com
• www.w3.org/MarkUp/#tutorials |
| Yes we do. We specialize in Mac as well as PC. We can even handle most all of your Mac hardware needs. |
Variations in telephone line quality, such as noise, will cause modems on both sides to adjust the connection speed according. The actual connect speed may differ from time to time.
The connection speed depends on everything between your modem and the telephone company (on your side).
Here is a list of a few possibilities of lower speed:
• your modem's quality
• quality of your telephone cable to the phone jack
• contact quality of your telephone cable and the phone jack
• existence of interference near the telephone cable, such as fluorescent lamps, refrigerator, fax machine
• length of telephone wiring from telephone jack to Telephone Company |
Your modem should be plugged directly into the telephone jack. Telephone extension cords and telephone adapters may degrade the quality of the connection, which can result in disconnections
Dial-Up Networking settings are also a common cause of modem problems. Refer to our network settings on the support page
Refer to the FAQ about: I have a 56k modem, but I connect at a lower speed. |
| Yes, the satellite service we offer is a one-way service. The dialup connection is used to send information like requests for web pages, e-mail or other small tasks. All of the downloading is done through the satellite at high speed. |
| You will need to follow the network portion of the setup instructions. |
| Check the networking portion of setup instructions for your computer. |
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