U.S. based support - Always available, always in-house, ready to serve you. Quality Services ...Expert Support.


1. Open your OS Mail from your dock icon or if you do not have it on your dock from your Applications folder.

2. Click on "Mail" on the menu bar and select "Preferences"

3. Click on the Rules icon on the menu bar of the Preference Window.

4. To create a new message click on the "Add Rule" button.

5. On the following screen you can create your mail rule. Since we are trying to create a white list the following example will show how to do so:
    a. Description: Type in a descriptor for your mail rule. This is how to identify it among any rules you setup
    b. If "any" of the following conditions are met: (select any from the drop down)
    c. Select "From" from the drop down
    d. Select "Contains" from the drop down
    e. Type in the email address you want to white list (steps c-e are for individual email addresses)
    f. If you'd like to expand your white list click on the "+" otherwise skip to step l.
    g. Repeat steps c-f for whatever addresses you'd like to add then skip to step l; or if you'd like to
    white list any addresses from a specific domain while you are at it you can continue to step h.
    h. Select "From" from the drop down
    i. Select "Ends with" from the drop down
    j. Enter the domain you want to white list (e.g. @macsales.com). By inputting just a domain
    any emails that come from that domain will be considered white listed.
    k. If you'd like to expand the white list with more domains click on the "+" and repeat steps h-k.
    When done move on to step l.
    l. Under "Perform the following actions:" for the first drop down select "Move Message"
    m. After "to mailbox" in the drop down select the destination folder. In this case the "Inbox".
    n. If you'd like to add more domains click the "+" sign and repeat steps l-m.
    If you are finished proceed to step o.
    o. Click "OK"

6. That window will close and you will get a popup box that says, "Do you want to apply your rules to messages in open mailboxes?" If you want to have it apply it to all current messages click "Yes" otherwise click "No" and it will start applying to new messages.

7. It will now show up in your current listing of mail rules.

8. It is best to have your white list apply first to incoming messages then any other rules you might have set. The rules you see apply in the order they are in the list. What you want to do if it isn't at the top is drag and drop it to the top of the list.

9. Congratulations! You now have a white list mail rule. Do not forget to update it in the future as you get more contacts or domains you want to make an exception for.